Privacy Policy

This policy covers information collected through this website. It does not cover information you give us in person, on the phone, or on a job site.

What we collect

If you submit a form or call a tracked number, we receive what you give us: name, phone number, email address, the property address you are asking about, and whatever you write in the message. We also receive standard web analytics — pages viewed, approximate location from your IP address, browser and device type, and the site or advert that referred you.

Why we collect it

To respond to your enquiry, prepare an estimate, schedule work, and keep a record of jobs we have done. We also use aggregate analytics to understand which pages and adverts bring in enquiries.

Who we share it with

Service providers who operate this site and our marketing on our behalf — web hosting, form and call handling, analytics and advertising platforms. They may only use it to provide that service to us.

We do not sell your personal information.

We will disclose information if required by law, or where necessary to establish or defend a legal claim.

Advertising and analytics

This site uses analytics and advertising cookies, which may include Google Analytics and Google Ads conversion tracking. These allow us to measure which adverts produce enquiries, and may allow advertising platforms to show you our adverts on other sites. You can opt out of personalised Google advertising through Google Ad Settings, and you can block or delete cookies in your browser settings.

Calls

Calls to numbers on this site may be routed through a tracking service that records the calling number and call duration so we know which advertising produced the call.

How long we keep it

Enquiries are kept for as long as needed to respond and to maintain business and tax records. Analytics data is kept according to the retention settings of the platform.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Call (940) 779-4001 or write to the address below. Texas residents have rights under the Texas Data Privacy and Security Act; we honour those requests from anyone who asks, regardless of where they live.